Delivery of our engraved gifts

Shipping And Handling
WORLDWIDE SHIPPING
(UK 1 week | USA, EU & AUS 1-2 weeks)
WORLDWIDE SHIPPING (UK 1 week, USA, EU & AUS 2-3 weeks). Free delivery for UK mainland, £10.00 for Japan, Australia , North America and Canada and £5.00 for EU Countries. Maze Direct cannot be held responsible should local custom authorities confiscate any particular item, delay shipment or charge import duty.

Delivery Schedule
Our normal lead-time for gifts that we have in stock is 3 - 5 days, if you need your gift/s sooner please add our express service for a 1 - 2 day lead-time.
If item isn't in stock, we will contact you and this charge will be refunded if necessary.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Gift-wrapping
Why not add Gift Wrapping to your gift?
Get your gift, gift wrapped here for only £5.00.
We will also add a card on your behalf with a mesage of your choice for no extra cost.

Please note:
Individual items from a multi-item order may be despatched separately.
All items are subject to availability. If, due to unforeseen circumstances, it is necessary to substitute an item, the item will be of equal or greater value than that which it replaces.
Any price changes will be confirmed at the time of ordering. Prices are inclusive of VAT.
Every care has been taken to ensure that the description, specification and representation of each product is accurate, however, slight variations in colour may occur. All sizes are approximate.

Guarantee
You have a statutory right to cancel your order for any item up to and including the seventh day (excluding weekends and public holidays) after the date on which you received your item, and to receive a full refund.
To cancel your order, send a cancellation letter or email to us. Items returned must be unused and in their original packaging.

Returns Policy (RETURNS, REFUNDS & EXCHANGES)

o We hope you'll be totally satisfied with your purchase. If you aren't, we'll be happy to refund or exchange an item, provided it is in a completely re-saleable condition i.e. unused, and in its original, undamaged packaging. If the product is not returned in a fully re-saleable condition we have the right to refuse a refund.
o Returns should be made within 28 days of receipt.
o We will refund your original delivery charge when a product is faulty or damaged but not when a product is returned simply because you have changed your mind.



For any enquiries, please e-mail us at <info@mkn.co.uk>

Office/Desk	Accesories	For Him	Keyrings	Clocks
Awards	Toys and Games	Cufflinks	Photo Frames	Pens
Barware	Gifts for Her	Card Cases	Sterling Silver Gifts	Tie Sets

We can giftwrap your present for an extra £5.00 and we add a free message tag to any order.
The Lead-Time for Engraved Gifts in the UK is 1 Week or 2/3 days if you pay an extra £10.00 and in EU countries, the USA and Australia is 1-2 weeks.

Engraved Accessories: Silver Plated Executive Flash Drive, Shoe Horn with Lint Brush, Sewing Kit in Silver Plated Case, Round Tape Measure, Screwdriver Multi-tool, Golf Tool, Toothpick Holder, Luggage Tag, Money Clip, Zippo Lighter
Engraved Awards: Magnetic Puzzle Paperweight Award, Silver Plated Star Trophy Award, Silver Plated Star Desk Award, Puzzle Globe.
Engraved Barware Gifts: Wine Bottle Stopper, Mouse Bottle Opener, Trio Wine Stopper Set, Flask with Engraved Cup, Round Window Flask, Coaster Set, Steel Fridge Magnet Bottle Opener, Steel Bottle Opener and Coaster, Hip Flask, Flask Keyring, Napkin Rings (set of 4), 3 in 1 Bar Tool, Corkscrew Stopper Set
Engraved Card Cases: Classic Card Holder, Ribbed Business Card Holder, Sterling Silver Cardcase
Engraved Children Gifts: Puzzle Keyring, Torch Keyring, Silver Plated Yoyo
Engraved Clocks: Double Alarm Clock, Arch Clock, Disk Clock, Art Deco Clock, Regent Carriage Clock, Three City Clock, Georgian Travel Alarm Clock, Weather Station, Cushion Clock, Clock and Photo Frame.
Engraved Cufflinks: Square Cufflinks, Oval Cufflinks, 3D Cufflinks, Silver Wedding Cufflinks, Bride and Groom Cufflinks, Bullet Cufflinks, Cards Cufflinks, Compass Shaped Cufflinks, Cricket Cufflinks, Car Wheel Cufflinks, Crystal Dice Cufflinks, Dice Tumbler Cufflinks, F1 Car Cufflinks, Gardenning Cufflinks, Golf Bag Cufflinks, Gun Cufflinks, Handy Man Cufflinks, Jockey Cufflinks, Spirit Level Cufflinks, Sand Timer Cufflinks, Tennis Cufflinks, Crystals Cufflinks, Love Sex Cufflinks, Maze Cufflinks, Decision Maker Cufflinks, Blinking Eyes Cufflinks, Piano Cufflinks, Wine Glass Cufflinks.
Engraved Office and Desk Gifts: Calculator, Electronic Decision Maker Pen Stand, Tower Pen Pot, City Desk Set, Executive Flash Drive, Desk Pad, Puzzle Perpetual Calendar and Photoframe, Post It Holder, Sterling Silver Paperweight, Star Desk Paperweight, Sterling Silver Letter Opener, Shark Letter Opener
Engraved Gifts for Her: Unbreakable Heart Mirror, Round Compact Mirror, Square Compact Mirror, Handbag Compact Mirror, Plated Heart Keyring, Crystal Jewellery Box, Zepplin Atomiser, Lipstick Case, Jewelry Box.
Engraved Gifts for Him: Zippo Lighter, Rollerball Pen, Executive Flash Drive, Money Clip, Fair Way Golf Set, Cufflinks, Multi tool, Tie Set.
Engraved Keyrings: Whistle Key Ring, Cupid Heart Keyring, Torch Keyring, Diplomat Keyring, Puzzle Keyring, Cushion Keyring, Heart Keyring, Sterling Silver Keyring, Crystal Dice Keyring, Flask Keyring, Heart Photoframe Keyring, Golf Keyring, Bottle Opener Keyring.
Personalised Leather Gifts: Leather Torino A4 Folder, Roma Passport Wallet, Photoframe Keyring, Leather Mens Wallet, Leather Credit Card Holder, Leather Gianna Leather Holdall, Leather Carlotta Journal, Brecia Laptop Briefcase, Livorno Travel Wallet, Leather Benito Satchel.
Engraved Pens: Ballpoint Pen, Rocket Rollerball Pen, Pop-Up Mini Pen, Sterling Silver Fountain Pen, Sterling Silver Rollerball Pen, Fountain Pen and Rollerball Set
Engraved Photo Frames: Classic Single Frame, Sterling Silver Double Photoframe, Silver Plated Clock & Photo Frame
Engraved Toys and Games: Puzzle Game, Decision Dice, Fair Way Golf Set, Mini Playing Card Set, Silver Plated Yoyo, Silver Plated Playing Card Set, Silver Plated Mini Roulette Paperweight
Engraved Wedding Gifts:: Wedding Cufflinks, Mother of the Bride Wedding Gifts, Usher Wedding Gifts, Best Man Wedding Gifts, Family Wedding Gifts, Bridesmaids Wedding Gifts

If you have any comments or questions about our service, please e-mail us at <info@mkn.co.uk>.
Or call us on (+44) (0)121-256-1301. We accept orders by fax on (+44) (0)121-256-1439.